You can delete your ChatLesh account, along with all associated personal data, at any time. There are two ways to do it — an in-app path (recommended) and an email path (for users who no longer have the app installed).
1.Delete From Inside the App (Recommended)
- Open ChatLesh and go to the Settings tab (bottom right).
- Scroll to the bottom and tap Delete Account.
- Confirm the action. You'll be asked to sign in one more time (Google / Apple) to prove ownership.
- You'll see a confirmation, and you'll be signed out of the app immediately.
Your profile, photos, chat history, and posts are removed from our database and file storage within minutes.
2.Delete By Email
If you no longer have the app installed, or if the in-app path is not working for you, send an email to support@chatlesh.com with:
- The subject
Delete my account - The email address associated with your ChatLesh account (Google / Apple)
- The display name shown on your ChatLesh profile
We'll verify your identity and delete the account within 7 business days. You will receive a confirmation email.
3.What Is Deleted
The following is deleted immediately and permanently:
- Your profile (name, date of birth, gender, "about me" text, location, preferences)
- All your uploaded profile photos and posts (from Firebase Storage)
- Your entire chat history from your side
- Your likes, follows, and view records
- Your notification token (FCM)
- Your verification badge status
- Your credit and subscription state on our servers
4.What Is Retained (and Why)
Anti-abuse blacklist
The email address you used to sign up and your device identifier (Android ID / IDFV) are retained on our anti-abuse blacklist. This is a safety measure that prevents rule-breaking accounts from returning instantly. See Privacy Policy §12.
- Chat messages sent to other users remain visible to those users. This is deliberate — otherwise a scammer could sanitise their history by deleting an account.
- Content that is the subject of an active moderation review may be preserved until the review is complete.
- Where a law-enforcement request or court order applies, data may be preserved for the duration required by law.
- Financial records related to in-app purchases are retained by the app store (Google Play / Apple App Store), not by us.
5.After Deletion
- You cannot re-register with the same email address. This is a safety measure, not a punishment. Use a different email if you want to come back.
- You cannot re-register from the same device for 7 days. After 7 days, a new email + same device is allowed.
- If you were terminated for a rule violation (rather than voluntary deletion), the device and email blacklists apply indefinitely.
6.Contact
Related documents: Privacy Policy · Terms of Service