This Privacy Policy explains how Okutan Digital ("we", "us") collects, uses, shares, and protects your personal information when you use the ChatLesh mobile application (the "Service"). By using the Service you accept the practices described here.
1.Information We Collect
1.1 Registration information
- Identity: name, date of birth, gender, "about me" text
- Contact: email address obtained from your Google, Apple, or phone-based sign-in
- Photos: up to 9 profile photos you choose to upload
- Location: approximate location for distance calculation, fuzzed to ≥3 km accuracy
- Preferences: who you want to see (age, gender, distance filters)
1.2 Usage information
- Messages you send, users you chat with, chat durations
- How active you are and your last-seen time
- Users you like, follow, or view
- Users you report or block
1.3 Device information
- Device model, operating system, app version
- Device identifier (Android ID / IDFV) — used for fake-account detection
- IP address and general geographic region
- Push notification token (FCM)
2.AI-Powered Features
ChatLesh uses artificial intelligence for the following features:
- Content moderation: profile text and photos are analyzed by Google Vertex AI (Gemini) to detect inappropriate content.
- Chat translation: when you enable translation, message text is transmitted to Google Cloud Translation. Translation is not permanently stored by us for any secondary purpose.
- Chat opener suggestions: AI can suggest a first message tailored to the recipient's profile. The suggestion is shown only on your device.
AI output may not be 100% accurate. You can disable any AI feature at any time from inside the app.
3.Face Verification (Liveness Check)
We offer an optional face verification (liveness test) to reduce fake accounts. The test runs on your device using Google ML Kit Face Detection — biometric data is never transmitted to or stored by our servers. Only the result (pass/fail) is used to add a "Verified" badge to your profile.
4.Device Safety and Fraud Prevention
To prevent fake accounts and fraud, we monitor device identifiers, sign-up frequency, and in-app behavior. This information is used solely for safety purposes and is not sold to third parties for commercial use.
5.Moderation and Reports
We review reports filed by other users. During review we look at the reports (categories and descriptions), the reported content, and related chat context. In cases of serious violation of our rules — including any suspected child-safety issue — we may share information with legal authorities as required by law.
6.How We Use Your Data
- To provide and improve the Service (matching, filtering, translation)
- To keep the Service safe and prevent fraud
- To detect rule violations and perform moderation
- To personalize content and recommendations for you
- To send push notifications (only where you've consented)
- To meet our legal obligations
8.Profile Visibility
After registration, your profile becomes visible to other users of ChatLesh who match your filter settings. Visible information: name, age, gender, photos, "about me" text, distance (fuzzed). Your email address and precise location are never shown to other users.
9.Accessing and Deleting Your Data
From the Settings tab in the app you can:
- View and edit your profile
- Change or delete your photos
- Manage your notification preferences
- Delete your account completely
When you delete your account, your profile data and photos are permanently removed from Firestore and Storage. Some information (fraud-prevention account history, hashed email of a deleted account for anti-abuse) is retained for legal and safety purposes. See our Data Deletion page for full details.
10.Data Security
We use industry-standard technical and organisational measures to protect your data:
- All data transmission over HTTPS / TLS
- Firebase Firestore data is encrypted at rest
- API access is protected by App Check (Play Integrity)
- Device integrity verified with Play Integrity
No system on the internet is 100% secure. If you notice suspicious activity, please tell us.
11.International Data Transfers
Our Firebase and Google Cloud infrastructure is located in the European region (europe-west1, Belgium). Some data may still be transferred to other regions inside Google's global service network for certain features. Such transfers are protected by Google's Standard Contractual Clauses.
12.Data Retention Periods
13.Age Limit
ChatLesh is only for users aged 18 and above. Any account belonging to a user identified as under 18 is closed immediately and its data deleted. If you believe a minor has registered, please report it to childsafety@chatlesh.com. See our Child Safety Standards.
14.Your Rights (GDPR & KVKK)
You have the following rights regarding your personal data. To exercise them, write to support@chatlesh.com:
- Right of access to your data
- Right to have inaccurate data corrected
- Right to have your data deleted (subject to legal retention obligations)
- Right to object to processing
- Right to data portability
- Right to lodge a complaint with your data protection authority (in Türkiye: KVKK — Personal Data Protection Authority; in the EU: your national DPA)
15.Additional Notice for Turkish Users (KVKK)
Under Law No. 6698 on the Protection of Personal Data ("KVKK"):
See our KVKK Notice (in Turkish) for the full aydınlatma metni.
17.Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be announced within the app or by email to the address on your account. Continued use of the Service after the effective date of the update constitutes acceptance.
18.Contact
Child safety inquiries
Email: childsafety@chatlesh.com
Related documents: Terms of Service · Cookie Policy · Data Deletion